How can I contact a representative?

If you wish to contact us, you are more than welcome to contact one of our Support representatives by telephone. To find the hours of operation and phone number for each country, click here.
*If you are a registered user, make sure you have your account ID ready so that we may better assist you. How can I find my account ID?
If you wish to contact us via email, please click on the envelope icon at the bottom of this article.
This will open a contact form, where you can provide a detailed description of your question, select an appropriate topic to ensure it gets routed to the correct place and even add an attachment if you wish.
The more details you provide in regards to your issue, the more we will be able to give you a detailed & accurate answer.
Please note: Inquiries from MyHeritage members entitled to priority support will be handled first. To get priority support, please upgrade your account.