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Wix Chat: Customizing Your Chat Settings
1 min read
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Last updated on Jul 26, 2023
Update your Wix Chat settings in your dashboard to control how and when you're chatting to site visitors. Set your online and offline chat hours, customize your chat preferences and give members the ability to chat to each other. You can also start off your visitors' chat experience by providing a pre-chat form to collect information or FAQs to provide information.
In this article, learn more about:
Setting your online and offline chat hours Adding a pre-chat form Adding FAQ buttons to your chatbox Adding the WhatsApp channel to your chatbox Changing your chatbox username Enabling members chat Changing the language of your chatbox
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